Horizon

Manage your entire communications infrastructure with an award winning cloud communications system built for business.

Horizon, developed by Gamma Communications, is an advanced hosted phone system designed to streamline and enhance communication solutions for businesses of all sizes. Unlike traditional phone systems that require on-premises hardware, Horizon operates entirely in the cloud, offering flexibility, scalability, and a rich set of features.

Horizon provides businesses with a unified communication platform that combines voice, video, messaging, and collaboration tools into a single solution. Users can make and receive calls from a variety of devices, including desk phones, smartphones, laptops, and tablets, ensuring seamless connectivity regardless of location.

Key features of Horizon include:

1. Virtual Phone System: Horizon eliminates the need for physical phone lines and hardware, relying on internet connectivity to manage calls.
2. Scalability: Businesses can easily scale their communication infrastructure up or down based on their needs, without the complexities of traditional system upgrades.
3. Remote Work Support: Horizon enables remote and flexible work arrangements by allowing employees to use their devices to access business communications from anywhere with an internet connection.
4. Advanced Call Management: Horizon offers features such as call forwarding, call routing, voicemail-to-email, call recording, and auto-attendant to enhance call handling efficiency.
5. Collaboration Tools: The system includes integrated messaging, video conferencing, and screen sharing capabilities, fostering collaboration among team members.
6. Analytics and Reporting: Horizon provides insights into call patterns, call volumes, and other data to help businesses make informed decisions about their communication strategies.
7. Business Continuity: Horizon is hosted in secure data centres, ensuring high availability and redundancy to maintain communication even during unexpected events.
8. Unified Experience: Users can access their communication tools and features through a consistent interface across different devices, creating a seamless user experience.
9. Integration Capabilities: Horizon can often integrate with other business applications, such as customer relationship management (CRM) systems, enhancing overall workflow efficiency.
10. Cost Savings: By eliminating the need for on-premises hardware and allowing predictable subscription-based pricing, Horizon can lead to cost savings over traditional phone systems.