"idash provide the ongoing IT support service we needed to support our business moving forward"
For over 30 years Handtmann Ltd has had an unquestionable commitment to providing a service based on reliability, quality, and value. The success of the company stems in part from the highly trained, motivated team who have internalised the company philosophy. Supported by state-of-the-art production technology, exemplary service provision, and the ability to anticipate customer needs. It’s easy to see how Handtmann generates new opportunities every day.
Whilst Handtmann and the team are looking forward, their existing IT Support provider wasn’t keeping up. They had outgrown their IT Support partner and were suffering slow response times and a distinct lack of specific customer knowledge. When reliability is so ingrained in Handtmann’s philosophy, it is vital they have an IT Services partner who prides themselves on the same.
Founded in 2001, idash offers a comprehensive solution portfolio with deep industry knowledge, extensive technical expertise, and profound customer service. idash was confident they could provide Handtmann with the support and tailored customer service they were looking for.
“idash provide the on-going IT support service we needed to support our business moving forward” – James Ellard, Company Accountant, Handtmann
Preparing a tailor-made solution idash has been able to support Handtman with ongoing network and end-user IT support services, including onboarding and provision of backup services. idash was also able to aid with arranging associated licencing for vital services such as Office 365, to help keep the day-to-day workflows as smooth as possible.
